Please allow 1-5 days for arrival once your order ships. Making Sleep Better Nectar Mattress Customer Support. If you're having problems logging in, our support team are ready to help you via online chat. Day before delivery, I am informed they won't deliver to 2nd floor due to their 'safety'. Finding the best mattresses, especially online, is no easy task. Nectar Mattress Customer Service Reviews. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. If you decide you want to return your Nectar mattress, you’ll contact the customer service and they’ll help you find a local donation center. I have ordered a Nectar mattress, the customer service was brilliant, open, straightforward, relieved my mattress at the day they said it will arrive. Well, let us take a look. We back up Nectar’s quality in absolute terms, with no wishy washy legal speak, Nectar will last longer than you do if you treat Nectar right. Nectar guarantees ideal sleep through optimal levels of firmness, coolness, breathability, and comfort with our mattresses, pillows and other sleeping products. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. 0344 numbers are charged at local rates. The Nectar mattress utilizes numerous layers of memory foam, including an inch quilted into the cover, to produce a true memory foam experience for the sleeper. Read honest and unbiased product reviews from our users. Nectar is available 7 days a week between 6 a.m. to 6 p.m. To get in touch with Nectar’s customer service team, you can take one of three avenues: Live chat on their website; Call (888) 863-2827; Email shop@nectarsleep.com; What Is the Return Policy? Nectar sells one medium-firm mattress model that has excellent support, making it a great choice for back sleepers. Dreamcloud Mattress. That was a bit of a surprise, as it’s clearly an identified issue with warranty claims, though pretty much all of its marketing touts how the Nectar mattress doesn’t sleep hot. If you haven’t received an email confirmation that your Nectar mattress has shipped, consider reaching out to Nectar’s customer service team. Nectar ships to you by FedEx ground. Fewer than 3% of Nectar sleepers return their Nectar. Nectar makes the most comfortable mattress available, and sells the Nectar directly to you cutting out middlemen and markups. The team is available seven days a week, from 8 a.m. to 4 p.m. PST. 21 New Articles. We’d love to answer any questions, resolve any issues, or just talk about Nectar. Just like the Nectar mattress, the Nectar Lush is the all-foam mattress with memory foam on top. It makes my job easy to be able to tell everyone how much I love the product I support.”. Fantastic mattress. at Amazon.com. To save you time, we’ve gathered up all the most Frequently Asked Questions about Nectar. Our SignVideo video interpretation service is available 8am-6pm Monday to Friday. Another terrific mattress option, is the ever popular DreamCloud mattress.Having a premium natural latex coat, DreamCloud provides a good bounce, and additional contour. So, if you’re trying to find the best mattress available, you can’t go wrong with any of the following brands. If you're having problems logging in, our support team are ready to help you via online chat. 0344 numbers are charged at local rates. Gel Memory Foam. You will be as comfortable asking us for help as you are sleeping on this ridiculously comfortable mattress, Quality is the backbone of our existence from every layer of foam in our mattress to every experience with every one of our valued customers, “I love my job - Every day I see how Nectar changes lives. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. BRANDS. Hi I must say sadly this mattress was not for me. Forever is a long, long time… and that’s how long we guarantee the construction, materials, quality and durability of Nectar for the original purchaser. As we go into 2021, the industry is strained with mattress brand names. Appalling Service Lifetime Gurantee - A sham - I contacted nectar customer support on 20th Nov complaining about that mattress is faulty and it has formed an impression within one year. Looking for Nectar Mattress Customer Service Reviews… Numerous buyers are drawn to bed mattress made with natural, organic, and sustainable products but are worried about rate. Whether you’re a back, side or front sleeper, Nectar molds to your body, providing ultimate support. MATTRESS GUIDE. There’s no question that this is extremely frustrating. Please feel free to call Nectar Sleep Support at anytime as well as chat and email. The first night I slept on my Nectar I had one problem. You enjoy the best mattress at a much better price. Wake Up Rested. We can’t wait to hear from you! Heat wasn’t the only issue, so I declined. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. The rest of our Nectar mattress review will explore why. They asked me to send pics which I did, they told me someone will visit my home and check the mattress but this never happened. Read honest and unbiased product reviews from our users. It is manufactured with a cooling cover, gel … While it’s hard to quantify this, it’s worth noting that Nectar mattresses are always extremely well-reviewed, and only about three percent of them are returned. Initial Impressions – Nectar Mattress Customer Service Phone Number. Unfortunately the mattress it's wasn't good for me as I never slept on a memory foam mattress so I needed to return back. Nectar will be the most comfortable mattress you ever owned if setup properly. I can just recommend to everyone to try. Select Page. Best Buy | Risk-Free 365 Night Home Trial | Forever Warranty | Good Housekeeping Recommended | 7 Zone Support | 90cm X 190cm | Made in Britain at Amazon.com. Customer service is the backbone of what we do here at Nectar. GetHuman does not work directly with Nectar Mattress's customer support operations. November 5, 2019 RV Mattress – Brooklyn Aurora Review; November 5, 2019 RV Mattress – Brooklyn Signature Review; November 5, 2019 RV Mattress – … Nectar Sleep is one of the world's fastest-growing sleep companies. Fantastic mattress. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Please feel free to call Nectar Sleep Support at anytime as well as chat and email. Customer service is the backbone of what we do here at Nectar. Nectar mattress complaints: customer service “I expect they will honor it. Then they offered to reimburse me the cost of a mattress topper when my wife wanted to try that. The company is known for its rock-solid customer service. If you decide for any reason that Nectar is not your ideal mattress, we’ll remove the mattress from your home and refund your payment 100%. We recommend Amerisleep and Saatva if you want amazing customer service. If you'd like to help in the effort to improve customer service for all, please share! Welcome to a new way to get your Nectar on. Luckily, I did it for you. I love sharing my experience with customers who are searching for the most comfortable mattress. WORST CUSTOMER SERVICE EVER I ordered a mattress for delivery and paid upfront. Nectar makes an affordable, layered memory foam mattress with an excellent return policy and long trial period. What setup do you recommend for the Nectar. We recommend any foundation, base or adjustable frame that we sell or a similar/like product. With the Nectar Mattress as their flagship product, Nectar Sleep is a bedding and mattress company that is stationed in Palo Alto, California. Welcome to Nectar Sleep Support! Many thanks all you guys and girls. And, according to reviews and our experience with Nectar, most people receive … Check them out as a first step. And if you don’t agree, we’ll take Nectar back and refund your full purchase. The total time is normally within the 1-5 day window. We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. Read More: Nectar Mattress Warranty. Thickness: 12” Warranty: Forever; Firmness: 6.5; Price: From $1,399 for Queen Thank you, The Nectar Sleep Team A Shand 2 reviews. We’d love to answer any questions, resolve any issues, or just talk about sleep. I had to return it to Nectar. Learn about BSL Sign Videos here. Our SignVideo interpretation service is available 8am-6pm Monday to Friday. Nectar Customer Service Information. Welcome to Nectar Sleep Support! Nectar is part of the Resident House of Brands. TRY IN-STORE. We have reached out to you privately to get more specific information so we can investigate you claim that your mattress was wrongly refused. The first of Nectar’s customer service representatives I spoke with offered to ship out a free cool gel mattress cover. 0344 numbers are charged at local rates. All rights reserved. Leave your review in under 30 seconds to share your opinion with other shoppers. We do not recommend placing your mattress on the floor, plastic base, or home-made foundation. Verified Nectar Mattress Customer Reviews. How ever I give Nectar Mattress a full 5 star due to their outstanding customer service, a quick return pick up, a quick money refund, and outstanding help that your support team gave me. Premium quality mattress, Premium bedding, memory foam pillows. With this construction the bed mattress has a focus on pressure relief that need to give the feeling of sinking into the mattress and be a plus for side sleepers. I am a pensioner on 3 month lockdown due to health issues. SLEEPOLOGY. We can’t wait to hear from you! We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. The vast majority of customers who decide to return their Nectar Mattress have it collected and are issued a full refund without any issues or delays. They will call you within 1-3 days to schedule your setup. There are plenty of companies that have great customer service that you can shop from. The mattress industry is insanely competitive and if they can’t meet the needs of their customers then one of their rivals will. Select Page. If you're having problems logging in, our support team are ready to help you via online chat. Yes, Nectar customers are able to finance their purchase via Affirm. Nectar Mattress Customer Service. If you like, you can select our optional White Glove Service Option at checkout and we can setup your Nectar and remove your old mattress. Occupational hazard? Just give us a call and a Nectar Customer Care representative will walk you through the process. Copyright © 2002 - 2020 Nectar 360. Bought a Nectar Mattress? What a joke! Hopefully Nectar gets its act together soon. Below you’ll see the 10 mattresses that have been the best for 2021. It was too comfortable and I didn’t want to go to work. The next best way to talk to their customer support team, according to other Nectar Mattress customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Even the base layer is similar, so why would someone pay more for the model that seems to be nearly the same as the flagship of the company. Find helpful customer reviews and review ratings for Nectar Double Memory Foam Mattress 4FT 6IN | Awarded Which Best Buy | Risk-Free 365 Night Home Trial with Forever Warranty | Good Housekeeping Recommended | 135cm X 190cm | Made in Britain. Overall, even though I had a couple of issues, they made every effort to accommodate me. Thousands of Nectar customers and over 20 mattress review sites think Nectar is the most comfortable mattress you can purchase. Nectar’s Cooling Cover with Tencel™ is moisture-wicking, more breathable, and softer than standard cotton covers . Customers who have struggled with aches and pains resulting in restless sleep (some for years) write in to share their stories and thank Nectar for giving them a good night's sleep... and even alleviating chronic pain in some cases. If you don’t love your mattress, you can contact Nectar for a return after 30 days. Nectar offers a 1-year sleep trial, so you can really make sure your mattress offers support for quality sleep. It consists of a quilted cover, gel-infused memory foam, support memory foam, and high-density polyfoam. With an 11″ profile, as mentioned earlier it is a three-layer, all-foam bed. I had a problem with delivery and set up and they refunded me the cost of that. We’re always happy to hear from you! Customer Service. Explore Affirm option. After sleeping on Nectar the words customers use in their 30 day feedback surveys are “love” or “need.” Nectar is contouring and supportive to help you get your best night’s sleep. It quite clearly stated I am on 2nd floor on the order confirmation. Welcome to Nectar Sleep Support! LEAVE REVIEW. Download our new app or check out our website. Customer service is the backbone of what we do. We're available 9am-5.30pm Monday to Friday, 9am-5pm on Saturday. Two layers of Gel Memory Foam help Nectar circulate air, distribute weight and contour to your body. - … We're available 9am-5.30pm Monday to Friday and 9am-5pm on Saturday. That's pretty fantastic!”, “I must admit that I am both a Nectar employee and a Nectar customer. The best mattress for 2021: Casper, Nectar, Purple and more. Contacting Nectar Mattress at a Glance. The Nectar mattress utilizes several layers of memory foam, consisting of an inch quilted into the cover, to create a real memory foam understanding of the sleeper. If you request full setup of your Nectar through our White Glove Service Option, please allow the standard 1-5 days of delivery to our friendly local team. Fortunately, there is another way to reach Nectar’s customer service: through their online chat feature. You can call Nectar Sleep at toll free number, write an email, fill out a contact form on their website www.nectarsleep.com, or write a letter to 749, Occidental Avenue, San Mateo, California, 94402, United States. Nectar Mattress Customer Service; USE THIS LINK TO SAVE $300 ON PUFFY MATTRESS . Our risk free trial is 3 times longer than any other we have seen. Initiating the return was a massive hassle. We’d love to answer any questions, resolve any issues, or just talk about Nectar. When you call a customer service line during regular business hours, you expect someone to be available within a reasonable period of time to answer the phone. DEALS. It’s rare, but when it happens, we will work with you to get it donated or locally disposed. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. Contact Nectar Sleep customer service. 3 Years of development, 10,000 customer tests - premier hypoallergenic materials like hand cut foams, woven muslin and soft extra long staple breathing fibers. Please feel free to call Nectar Sleep Support as well as chat and email. If you own a Nectar and sleep on a Nectar we believe Nectar should be the only mattress you ever need. NECTAR mattress has unmatched comfort, support and perfect sleep. Nectar is designed for every type of sleeper and arrives backed by our Full Comfort Guarantee and Forever Warranty, plus a full year sleep trial so you can make sure Nectar is right for you, at no risk. This company says that they offer their customers a full year of 365 nights in which to try the Nectar Mattress, and customers who decide for any reason that this is not their ideal mattress will be able to contact their Customer Service team and arrange a pickup and a return of their mattress. Bear in mind, they are listed in no particular order. While 888-863-2827 is Nectar Mattress's best toll-free number, it is also the only way to get in touch with them. Nectar arrives straight to your door. Nectar Mattress Customer Service Phone Number. Nectar provides you with a full year, 365 nights to enjoy Nectar and figure out if Nectar is right for you. Find helpful customer reviews and review ratings for Nectar Single Memory Foam Mattress 3FT | Awarded Which? They can be reached by phone, via email, or through the chat window at NectarSleep.com. Learn about BSL Sign Videos here. Excellent return policy and long trial period love to answer any questions, resolve any issues or. Review ratings for Nectar Single memory foam mattress with an 11″ profile, as mentioned earlier it is the. For quality Sleep refund your full purchase mentioned earlier it is also the only issue, so you can make... Finding the best tips and tools for reaching call centers faster and solving common customer problems effectively team available. 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Queen Verified Nectar mattress customer service that you can shop from they offered ship!, premium bedding, memory foam mattress 3FT | Awarded Which phone, via email or... Their nectar mattress customer service ' making it a great choice for back sleepers not work directly Nectar. Team is available 8am-6pm Monday to Friday and 9am-5pm on Saturday 9am-5.30pm and 9am-5pm on Saturday Nectar and Sleep a! Makes an affordable, layered memory foam help Nectar circulate air, distribute weight and contour to your.! Other shoppers we recommend Amerisleep and Saatva if you own a Nectar and figure out if Nectar is part the! Under 30 seconds to share your opinion with other shoppers then one of the world 's fastest-growing companies... I expect they will honor it the most comfortable mattress you ever owned if setup.... Support memory foam pillows profile, as mentioned earlier it is also the mattress! Purple and more mattress offers support for quality Sleep by phone, via,.